Question 1

How do I receive my payments?

Accepted Answer

We offer several settlement options: Instant Settlements, where funds are available in seconds; Everyday Settlements, where funds are paid daily, including weekends; or Business Day Settlements, where we pay you the next working day.

Question 2

How long does it take to set up my card machine?

Accepted Answer

Once your card machine has been delivered to you it takes just five minutes to set up, so you can start taking payments straight away.

Question 3

Which payment methods can I accept?

Accepted Answer

All major payment methods, including Visa, Mastercard, AMEX, Apple Pay, Google Pay, Samsung Pay, Maestro, Visa Electron, and V Pay.

Question 4

Can I view and monitor my transactions?

Accepted Answer

Yes, you can check daily sales numbers or detailed breakdowns directly on your card machine, and you can track settlements and monitor transactions on your phone or computer using the Teya app.

Question 5

Does it integrate with existing systems?

Accepted Answer

Yes, our card machines integrate with over 50 ePOS systems to help simplify your business operations.

Question 6

Is Teya Business Account free?

Accepted Answer

Yes! Teya Business Account is free to open and has no account fees. You can enjoy free domestic money transfers and direct debit setup, order your Teya card for free and start spending to earn cashback.

Question 7

Who can apply for Teya Business Account?

Accepted Answer

All Teya customers can open a Teya Business Account for free and enjoy its benefits, like earning unlimited cashback. Contact our sales team on +44 203 978 0214 or visit teya.com/contact-sales.

Question 8

What's a business account?

Accepted Answer

A business account is an account specifically built for managing a company's finances. You can use your business account to pay suppliers, transfer money and monitor your cash flow.