What exactly does Teya offer me as a business owner?
One platform for payments, business and growth. Card machines, a business account with cashback, cash advances when you need them, and fast next-day settlements 7 days a week, all in one. Plus, unrivaled UK-based support that’s ready for you 24/7.
How quickly do I get paid after a sale?
You get paid the next day. Every day. Weekends and bank holidays included. No waiting, no delays. Your money moves at the speed of your business.
Are there any hidden fees?
No hidden charges. No lock-ins. No small print. Just clear, honest pricing.
Can I use Teya with my current setup?
Very likely. Our devices work out of the box and integrate with 50+ major POS systems. No disruption, just better service.
How do I get started?
It’s fast and frictionless. You apply online and your card machine ships fast. You can begin taking payments immediately once your card machine arrives. In parallel, we verify you within 1-3 business days so that you can begin receiving your funds.
Do I need a separate bank account to use Teya?
No. Teya Business Account is included for free with all plans and it’s built to help you earn cashback, settle faster and manage cash flow with ease. Want to use a different bank account? Just let us know. An additional fee of 10 basis points (0.10%) will be applied to the transaction fees.
Which plan is right for my business?
All plans include a free Business Account and access to Tap on Phone at no additional cost.
Choose the plan that matches your growth. Start is for getting up and running, with no monthly fees. Boost cuts your transaction rates and saves you money on hardware. Thrive gives you the lowest fees if you’re processing more. Custom is tailored for high-volume merchants.
Can I change plans later?
Yes. As your business grows, you can change plans whenever - no penalty, no hassle.
What card machines do I get with each plan?
You choose the card machine that fits your business. All plans let you pick whichever hardware works best for how you sell. With Boost, your first device is half price. With Thrive, your first device is free and your second is half price.
What if I need help?
We’re here for you 24/7.
Speak to a real person whenever you need support - fast, friendly, and UK-based.
You can reach us via:
Email us at help@teya.com
Or call us on +44 1283 896 876
What makes Teya different from other payment providers?
We do more. Others give you a card machine. We give you a business toolkit: payments, a business account, support and funding, designed to grow with you.